Extension Dialer FAQs

Find answers to common FAQs surrounding the Groove Dialer. Updated as new questions come our way, our Help Center is here for you.

Sanket Karamchandani avatar
Written by Sanket Karamchandani
Updated over a week ago

Where can I access Groove Dialer?

You can access dialer in Gmail, Salesforce, and Groove Flow call steps by clicking the following icons:

Gmail

You can easily dial and log your call directly from the Gmail sidebar!

Salesforce

Click to dial and log calls directly from List Views, Reports, and Lead/Contact pages.

What are the minimum system requirements for Groove Dialer?

In order to use Groove Dialer, your computer must have at least 8GB of RAM.

Can I make calls using my desk/cell phone?

Yes, if you enable Bridge Dialing, Groove will use your forwarding number to make calls. Once you start a call from your computer, it will ring your forwarding number, then once you pick up that phone, it will ring the other party.

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