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Call Collaboration and Call Transfer with Groove OmniDialer
Call Collaboration and Call Transfer with Groove OmniDialer

Collaborate with your team on calls with Groove OmniDialer

Sanika Lakka avatar
Written by Sanika Lakka
Updated over a week ago

The call transferring feature allows you to bring other team members to your call while it’s in progress and even transfer the call to them allowing you to hop off the call.


How does it work?

Note: You have to have Bridge Dial enabled in order to use this feature

  1. Click the transfer icon in order to transfer a call

  2. Type in or copy and paste in the phone number that you wish to transfer the call to

  3. If the 3rd person has picked up the call you will now be in a three way call with your original recipient of the call and your new transferee

  4. In order to leave the call click "Leave Call" and the other two parties will continue to be in the call!


Please reach out to support@grooveapp.com to get the OmniDialer enabled for you

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