Groove

Sanika Lakka

Sanket Karamchandani

Aamir Peeran

An overview of Groove's Gmail productivity features

Gmail Integration

See Salesforce information directly in Gmail

Salesforce in Your Gmail Inbox

Groove Sidebar

With email open tracking you'll know when a customer opens one of your emails

Know When a Customer Opens Your Email

Know when a customer clicks on any links in your email or opens an attachment you sent them

Track When a Customer Clicks on a Link or Opens an Attachment in Your Email

Learn how turn off your email tracking notifications from within the Groove menu in your Chrome browser.

How Do I Turn Off Email Open Notifications?

Sage Parker

Email Open Tracking

Can I Automatically Log Emails to Salesforce?

This update to manual logging adds the ability to log an email thread without having to manually log each email.

Enhanced Manual Logging

Ensure your emails are getting logged to right location in Salesforce and unresolved items

Controlling Where Emails Are Logged

Learn about the multiple ways Groove lets you access additional Salesforce fields when logging an email to Salesforce.

Updating Additional Fields When Logging an Email

Learn how Groove can automatically log all outbound and inbound email attachments using its automatic email sync.

How Do I Log an Email Attachment?

Use your personal blocklist to ensure personal emails aren't getting logged to Salesforce

Personal Email Blocklist

Email Logging/Sync

With send later, you can schedule when emails get sent

Scheduling When Your Emails Are Sent

Send Later

Never forget a customer again with Groove Reminders

Setting Reminders to Follow Up

Reminders

To get the most out of your Scheduler, you can customize working hours, meeting templates, and more

Setting up and Customizing Your Groove Scheduler

Scheduler Google Meet Integration

Learn how to book meetings using Groove Scheduler for G-Suite users.

Booking Meetings via Groove Scheduler - G-Suite Users

Groove Scheduler

Learn how to access your Salesforce or Groove email templates from Gmail from any compose window.

Accessing and Creating Email Templates From Gmail

Use templates to save and use frequently used content

Creating Email Templates

Templates

Learn how to complete the signup process to have all Groove buttons appear in the Groove bar.

Why Can't I See All the Groove Buttons?

Uninstalling the Groove extension is easy. Here's how!

How do I uninstall the Groove extension?

Phill Legnitto

Additional Information

Use Groove within the Gmail App on your Mobile Device!

Groove for Mobile

Groove on Mobile Devices

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