Gmail Integration | Groove Help Center

Groove's Omnibar

Your window into Salesforce

Written by Sanket Karamchandani
Updated over a week ago

Salesforce in Your Gmail Inbox

See Salesforce information directly in Gmail

Written by Sanket Karamchandani
Updated over a week ago

Email Open Tracking

Know When a Customer Opens Your Email

With email open tracking you'll know when a customer opens one of your emails

Written by Sage Parker
Updated over a week ago

Track When a Customer Clicks on a Link or Opens an Attachment in Your Email

Know when a customer clicks on any links in your email or opens an attachment you sent them

Written by Sanket Karamchandani
Updated over a week ago

How Do I Turn Off Email Open Notifications?

Learn how turn off your email tracking notifications from within the Groove menu in your Chrome browser.

Written by Sanket Karamchandani
Updated over a week ago

Email Logging/Sync

Can I Automatically Log Emails to Salesforce?

Automatically log emails into Salesforce

Written by Sage Parker
Updated over a week ago

Enhanced Manual Logging

This update to manual logging adds the ability to log an email thread without having to manually log each email.

Written by Aamir Peeran
Updated over a week ago

Controlling Where Emails Are Logged

Ensure your emails are getting logged to right location in Salesforce and unresolved items

Written by Sanket Karamchandani
Updated over a week ago

Updating Additional Fields When Logging an Email

Learn about the multiple ways Groove lets you access additional Salesforce fields when logging an email to Salesforce.

Written by Sage Parker
Updated over a week ago

How Do I Log an Email Attachment?

Learn how Groove can automatically log all outbound and inbound email attachments using its automatic email sync.

Written by Sage Parker
Updated over a week ago

Personal Email Blacklist

Use your personal blacklist to ensure personal emails aren't getting logged to Salesforce

Written by Sanket Karamchandani
Updated over a week ago

Send Later

Scheduling When Your Emails Are Sent

With send later, you can schedule when emails get sent

Written by Sanket Karamchandani
Updated over a week ago

Reminders

Setting Reminders to Follow Up

Never forget a customer again with Groove Reminders

Written by Sanket Karamchandani
Updated over a week ago

Groove Scheduler

Setting up and Customizing Your Groove Scheduler

To get the most out of your Scheduler, you can customize working hours, meeting templates, and more

Written by Sanket Karamchandani
Updated over a week ago

Booking Meetings via Groove Scheduler - G-Suite Users

Learn how to book meetings using Groove Scheduler for G-Suite users.

Written by Sanket Karamchandani
Updated over a week ago

Templates

Accessing and Creating Email Templates From Gmail

Learn how to access your Salesforce or Groove email templates from Gmail from any compose window.

Written by Sanket Karamchandani
Updated over a week ago

Creating Email Templates

Use templates to save and use frequently used content

Written by Sanket Karamchandani
Updated over a week ago

Additional Information

Why Can't I See All the Groove Buttons?

Learn how to complete the signup process to have all Groove buttons appear in the Groove bar.

Written by Phill Legnitto
Updated over a week ago

How do I uninstall the Groove extension?

Uninstalling the Groove extension is easy. Here's how!

Written by Sage Parker
Updated over a week ago

Groove on Mobile Devices

Groove for Mobile

Use Groove within the Gmail App on your Mobile Device!

Written by Sanika Lakka
Updated over a week ago