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Groove Flows
Groove Flows

Engaging personally with your customers at scale

Sanket Karamchandani avatarTaylor Burrows avatarAamir Peeran avatar
By Sanket and 6 others7 authors36 articles

Content Creation


Groove Templates
Template FAQs
Sharing Templates With Your Team
Flow Step Types

Getting started with Flows - Flow Creation and Managing People


Creating Your First Flow
Adding People to Flows From Groove
Adding People to Flows From Gmail and Salesforce
Adding Contacts and Leads From a CSV File
Direct Import
Automatically Import People to Your Flows
Pause All Your Actions When You Go On Vacation
Pause People in a Flow
Removing People From Flows
People Tab: Managing the People in Your Flow
Keep Your Content Organized in Groove Using Labels

Executing Flows


Flow steps and tasks prioritization
Executing Your First Flow
Using/Accessing a Flow That Was Shared With You
A/B Testing
Sharing Flows With Teammates
Configuring an Email Alias for Your Flows
CC/BCC People in Flow Emails
Custom Flow Merge Fields
Flow FAQs

Flow Settings


How to customize your Flow settings
Automated Actions: Your Personal Assistant Within Flows

Additional Flow Info for Admins and Team Leads


Master Flows
Global Automated Actions
Flows Custom Tagging
Assign Flow Recipients
Flow Safety Setting
Flow Import Rules - Activation and Block (Beta)
Global Action Pausing
Understanding Email Bounces and Avoiding Spam Filters
People Step Stats
Enhanced ROI Reporting
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