Groove

Learn how to master Groove's Master Flows so you can send consistent messaging with a personal touch.

Master Flows

Learn how to apply Groove's powerful Automated Actions to all of the Flows within your organization.

Tag your activities in Salesforce from Groove Flows

Instantly connect the right reps to the right contacts and leads

Ensure your organization's best practices are enforced

Learn how to adjust which records can be imported into a flow using Flow Import Rules.

Learn to pause Groove Flow settings automatically in responses to your customers’ Out of Office schedules and Holiday calendars.

Learn what goes into bounced emails and how spam is identified

A guide for the metrics in Flows people step stats

Use Salesforce Campaigns combined with Groove Flows to supercharge your reporting

Find answers and get help from Intercom Support and Community Experts

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