Groove

Groove Roles & Permissions

Learn about all the major changes and improvements that are available with Groove's new Manage My Org Page.

Learn how to assign licenses, update user settings, and ensure that your team is set up for success

Learn how to use a Salesforce Service Account to power Groove features.

Add users to teams to increase collaboration and view analytics by team

Groove's Profile Settings and configurations offer many custom options to accommodate all of your specific business requirements.

Your pioneer for better Account Based Selling

Purchase additional licenses, remove licenses from Deactivated Users and configure settings that apply to your entire Groove organization

Local Dial configuration and Usage and Billing Data,

Customize the Groove Scheduler for your team!

Configure how your organization's calls get logged to Salesforce (Dialer and non-Dialer customers)

Understand what activities are succeeding and more importantly, which are failing

Find answers and get help from Intercom Support and Community Experts

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