Configuring Unsubscribe Links in Groove
Written by Tom Stevenson
Updated over a week ago

Groove users often want to include an option to unsubscribe from email notifications within their Groove emails. We support the option to set these unsubscribe links up, with several levels of granularity.

Setting Up Unsubscribe Links for Individual Templates

If you want to insert an unsubscribe link into your individual template, you can by using the Merge Field below:

{!Unsubscribe.Click here to unsubscribe.}

You can change the message following the period to whatever you would like to display on your email!

Setting Up Unsubscribe Links Across a Groove Team

Groove Admins and Team Leads have the option to set up unsubscribe links for all emails sent from a specific Groove team by default. To do this, you'll first want to access the team via Manage My Teams (Admins can find Teams within "Manage My Org" here). Once you find the team in this page, you'll want to select "Team Settings" and enable "Include Unsubscribe Links in Emails"

Once enabled, all emails coming from the Flows of this team's Users will have an Unsubscribe link added to the bottom of the email!

Setting Up Unsubscribe Links Across the entire organization

Groove admins also have the option to enable unsubscribe links for all users across their organization! To do this, access your Manage My Org page here, then toggle the below option to enforce the Unsubscribe across all Flows:

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