Groove OmniDialer

Get more connects and effortlessly make calls

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19 articles in this collection
Written by Mike Sutherland, Sanket Karamchandani, Sanika Lakka and 1 other

Introducing Groove OmniDialer

Groove OmniDialer is a next-generation dialer that is lightning-fast, reliable and easy-to-use.

Written by Sanika Lakka
Updated over a week ago

OmniDialer Setup

Install Groove OmniDialer

It's quick and easy and just takes a few steps to set up Groove OmniDialer

Written by Sanika Lakka
Updated over a week ago

Groove OmniDialer Settings

Quickly find all your OmniDialer Settings in the Settings Tab

Written by Sanika Lakka
Updated over a week ago

OmniDialer Video Setup and Walk Through

Watch a quick video to learn how to set up the new OmniDialer.

Written by Matt Alegria
Updated over a week ago

Calling

Groove OmniDialer Everywhere

Groove's Dialer works from anywhere increasing rep efficiency and boosting call-volume

Written by Sanika Lakka
Updated over a week ago

Logging Calls with Groove OmniDialer

Automatically keep track of call activity with OmniDialer

Written by Sanika Lakka
Updated over a week ago

Local Dial Presence

Increase contact rate with local presence dialing in OmniDialer

Written by Sanika Lakka
Updated over a week ago

Record Calls with Groove OmniDialer

Recording your calls with Groove OmniDialer for so that you can track your performance

Written by Sanika Lakka
Updated over a week ago

Voicemail Drop

Save time by using Voicemail Drop with Groove OmniDialer

Written by Sanika Lakka
Updated over a week ago

Call Collaboration and Call Transfer with Groove OmniDialer

Collaborate with your team on calls with Groove OmniDialer

Written by Sanika Lakka
Updated over a week ago

Constant Bridge Dial

Learn how reps can use Groove OmniDialer Bridge Dial to make prospect and customer calls efficiently and effectively from anywhere.

Written by Sanika Lakka
Updated over a week ago

SMS

Connect with Clients via SMS

Text Message your clients with Groove OmniDialer

Written by Sanika Lakka
Updated over a week ago

Network Best Practices

Dialer Best Practices for Users

Follow these steps to help ensure your Dialer phone calls have crystal clear audio quality

Written by Sanket Karamchandani
Updated over a week ago

Dialer Network Requirements

Learn how to make sure that your environment is suitable for VOIP calling before using Groove Dialer.

Written by Mike Sutherland
Updated over a week ago

Groove Extension Dialer

Voicemail Drop in Extension Dialer

Learn how Voicemail Drop enables you to save time by leaving unique pre-recorded voicemails with the click of a button.

Written by Sanika Lakka
Updated over a week ago

SMS in Groove Extension Dialer

You can text your clients, and log those conversations back to Salesforce so you don't miss a beat!

Written by Sanket Karamchandani
Updated over a week ago

Record Calls with Extension Dialer

Record your calls to improve your call performance for the future!

Written by Sanika Lakka
Updated over a week ago

Troubleshooting Dialer Issues

Solutions to common dialer issues

Written by Sanket Karamchandani
Updated over a week ago

Extension Dialer FAQs

Find answers to common FAQs surrounding the Groove Dialer. Updated as new questions come our way, our Help Center is here for you.

Written by Sanket Karamchandani
Updated over a week ago